← My Little Stays

Owner terms

Version 0.1 (draft), 13 November 2026.

“We” is Ryan Gough (a sole trader), trading as My Little Stays. “You” is the property owner.

1. What we provide. A website of your own, made the way you want it (at your-name.mylittlestays.co.uk), a listing on our shared site, a way for guests to send you booking requests, a dashboard where you approve or decline them, reading of your Airbnb calendar so dates match, and card payment straight into your own Stripe account. If you are near us and would like it, we may also photograph your property, and we will promote your website on our social media channels, with no promise of any amount of traffic (see clause 10).
2. What it costs. Nothing to join and no monthly fee. We take 5% (or another rate we agree with you in writing) of the guest's total, including your cleaning fee, on each booking a guest pays through your website. We take it automatically through Stripe when the guest pays, so there is never an invoice to chase. Stripe charges its own card fees to your Stripe account, separately. If we ever need to add VAT to our fee we will tell you at least 60 days in advance.
3. Bookings you take elsewhere. We charge nothing on bookings from Airbnb, by phone, from other sites or in any other way.
4. Repeat guests. Our share applies when a guest books and pays through your website, including repeat guests who choose to. It does not apply if they book another way.
5. Refunds and cancellations. You set your cancellation and refund policy and pay refunds from your Stripe account. If you refund a guest, we refund our share of the refunded amount, within 14 days of you telling us.
6. You are the host. The stay is a contract between you and your guest. You are responsible for your property, its safety, legal requirements (such as insurance, licences, planning and tax), the accuracy of your listing, and for honouring bookings you approve. We are a booking tool, not the seller and not your agent.
7. Approvals and double bookings. You approve every request. We read your Airbnb calendar and check it again when you approve and when the guest pays, but Airbnb updates slowly, so after a guest pays you must block those dates on Airbnb promptly. We can't promise a double booking will never happen.
8. Your content. You confirm you own, or may use, the photos, videos and text you give us. You let us show them on your website and our shared site, and to promote the site (for example on social media). We will remove them if you ask.
9. Guests' details. We use them only to run the booking and for our records (see our privacy notice). We don't sell them or use them to market to guests. You must look after the details we pass to you and follow data protection law.
10. No promise of bookings. We are new and small. We don't promise any number of bookings, visitors, search rankings or income.
11. Leaving. There is no minimum term. Either of us can end this at any time by email. We take your website down within seven days. Our share of bookings already paid stays with us (apart from refunds under clause 5), and bookings you have already approved go ahead as agreed.
12. Changes. We will give you 30 days' notice by email of any change to these terms, and you can leave before it applies.
13. Our responsibility. We will take reasonable care in running the service but can't promise it will always work without a fault. Nothing here limits any liability that the law does not allow us to limit (such as for fraud, or death or personal injury caused by negligence). Otherwise our total liability to you is limited to the commission we received from your bookings in the previous 12 months.
14. The law. These terms are governed by the law of England and Wales.
15. Agreeing. Reply to our email saying “I agree to the My Little Stays owner terms, version 0.1 (draft)”, or connect your Stripe account to your website after reading these terms.

Contact

Email: hello@mylittlestays.co.uk
Phone: 07412652655
Post: 42 Harper Hill Gardens, Bircotes, DN11 8FQ

About · Privacy notice · Owner terms · For owners