Privacy notice
Last updated 13 November 2026.
Who we are
Ryan Gough (a sole trader), trading as My Little Stays, 42 Harper Hill Gardens, Bircotes, DN11 8FQ. For anything about your personal data, email hello@mylittlestays.co.uk.
This notice is for people who visit this site, guests who send a booking request, and property owners who use My Little Stays.
What we collect, why, and our legal reason
- Visiting the site. Our hosting and security provider, Cloudflare, handles your IP address and basic technical details so the site loads and is protected from abuse. We don't use analytics or advertising trackers, and the site sets no cookies of its own. To limit spam we briefly keep your IP address in memory (not in our database) to count booking requests; it is forgotten within about 15 minutes. Reason: our legitimate interest in running a safe, working website.
- Booking requests (guests). Your name, email address, the dates, number of guests, any note you add, and the price. We pass these to the property owner and use them to run the request, approval and payment. Reason: to take steps you ask for before a booking and to carry it out; and our legitimate interest in running a booking system.
- Payments. You pay on Stripe's own page. We never see or store your card number. We receive confirmation that you paid and the amount. Stripe is responsible for its own use of your card details (see Stripe's privacy policy).
- Emails about your booking. We keep a copy of each email we send for 90 days, so we can see what was sent and fix problems.
- Owners. Your name, email address, property details, your Airbnb calendar link and your Stripe account reference, to provide the service, take our share and talk to you. Reason: our contract with you, and our legitimate interest in keeping accurate records.
- Accounting records. Booking and commission records, kept so we can keep proper accounts and meet tax rules. Reason: legal obligation.
- If you contact us. We keep your message and our reply to answer you and to improve the service. Reason: legitimate interests.
Who we share it with
- The property owner, for the booking you ask about.
- Stripe, to take payments and pay owners.
- Cloudflare, which hosts this site and its database, protects it, and (when switched on) sends our emails.
- Google: our pages currently load their fonts from Google Fonts, so your browser contacts Google when a page loads. We intend to host the fonts ourselves.
- YouTube, only if you press play on a video; nothing is sent to YouTube before that.
We do not sell personal data, and we do not use guests' details for marketing. We may have to share information if the law requires it.
Some of these providers may handle data outside the UK. Where they do, they are required to use recognised safeguards.
How long we keep it
- Emails: 90 days.
- Booking and commission records: normally up to six years, for accounting and tax.
- Messages to us: until we have dealt with them, then no longer than needed.
- Draft pages we make for an owner who says no: deleted within seven days.
Your rights
You can ask to see the personal data we hold about you, have it corrected or deleted, ask us to limit or stop using it, object to how we use it, or ask for a copy in a portable form. Email hello@mylittlestays.co.uk and we will reply within one month. If you are unhappy with how we handle your data you can complain to the Information Commissioner's Office at ico.org.uk (0303 123 1113).
Children
This site is for adults. We don't knowingly collect data from under-18s.
Cookies
This site sets no cookies of its own. Stripe's payment pages, and YouTube if you press play on a video, may set their own.
Changes
If we change this notice we will update the date above.